For local online retailer the customer is king

Gridit has developed an entirely novel service model for selling digital services. The company is running multiple webshops for local network companies.

The entertainment and utility services of a variety of service providers are available at local online shops and the ordered products are easily and safely paid for by the customer as they are included in the network provider’s monthly invoice. The local network company takes care of customer service near the customer.

Gridit is a growing distribution network owned by seven local Finnish network companies in all four quarters of the country. During the first stage, Gridit’s network covers over 100,000 Finnish households. The first eleven online shops were opened in 2011.